Returns & Exchanges
At Bachaa Party, we want your little ones to love their new outfits, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags. Whether it is a sizing issue or a change of heart, we are committed to making the process as smooth as possible for your family.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack the Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unwashed condition.
- 3.Handover to Courier
Once your request is approved, our logistics partner will collect the package from your doorstep, or you can drop it off at any authorized collection point.
- 4.Quality Check & Refund
After our warehouse team verifies the condition of the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
